Last Updated: 11 September 2026
Introduction
Avtosh-Dream, trading as Avtosh, is responsible for the processing of personal data described in this Privacy Policy.
This Privacy Policy explains what personal data we collect, why we process it, how long we retain it, with whom it may be shared and what rights you have under applicable data protection law, including the General Data Protection Regulation (GDPR).
Avtosh-Dream
Van Roggenstraat 1
7011AA Gaanderen
The Netherlands
Email: contact@avtosh-dream.com
Chamber of Commerce: 77203682
VAT Number: NL003163324B45
Information We Collect
We may collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Company name (if applicable)
- Payment information (processed securely through third-party payment providers)
- Order history
- Vehicle information voluntarily provided for compatibility verification
- IP address
- Browser and device information
- Information submitted through contact, warranty and withdrawal forms
- Technical website and security logs
How We Use Your Information
We process personal data only where we have a lawful basis to do so.
We may process your personal data for the following purposes:
- To process, fulfil and deliver orders — performance of a contract
- To process payments — performance of a contract
- To provide customer support and respond to enquiries — performance of a contract, steps taken before entering into a contract, or our legitimate interest in providing customer service
- To verify product compatibility when requested — steps taken at your request before or in connection with a purchase
- To issue invoices and maintain our financial administration — compliance with legal obligations
- To handle returns, withdrawals and warranty claims — performance of the contract and compliance with legal obligations
- To prevent fraud, misuse and security incidents — our legitimate interests in protecting our business, customers and website
- To improve and secure our website — our legitimate interests, where permitted by law
- To use non-essential cookies or similar technologies — consent, where consent is required
We only collect information that is necessary to provide our services.
Payment Information
Payments are processed through Mollie and the payment methods made available through Mollie.
Avtosh-Dream does not store complete payment card or banking credentials on its own website.
Mollie may process personal and payment information necessary to complete, verify and administer the payment.
Shipping Information
To deliver your order, we share the personal information necessary for shipment with the relevant carrier.
This may include providers such as PostNL, DHL or another carrier used for the shipment.
The information shared may include your name, delivery address, email address, telephone number and shipment information where required for delivery.
Accounting and Administration
Order, customer and invoice information may be processed in Moneybird for invoicing, bookkeeping and compliance with our financial and tax obligations.
Information forming part of our statutory financial administration may be retained for the period required by Dutch tax law.
Cookies
Our website uses cookies and similar technologies.
Some cookies are necessary for the operation of the website, including shopping cart, checkout, security and preference functionality.
Where cookies or similar technologies require consent, they will only be used after consent has been provided.
More information about the cookies used on this website, their purposes and how preferences can be changed is available in our Cookie Policy.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.
However, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal data only for as long as necessary for the purpose for which it was collected or for as long as required by law.
In particular:
- Order, invoice and financial administration data may be retained for at least 7 years where required under Dutch tax legislation.
- Contact and customer service correspondence is retained only for as long as reasonably necessary to handle the enquiry and any related claim or dispute.
- Warranty, return and withdrawal information may be retained for as long as necessary to administer the request and establish, exercise or defend legal claims.
- Technical and security information is retained only for as long as reasonably necessary for security, fraud prevention and website operation.
After the applicable retention period, personal data will be deleted or anonymised where appropriate.
Your Rights
Depending on your location and applicable legislation, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where applicable
- You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe that your personal data is being processed unlawfully.
Requests can be submitted through our contact page.
Third-Party Services
Personal data may be shared with service providers where necessary to operate our business and fulfil orders.
These may include:
- Mollie for payment processing
- PostNL, DHL or other carriers for delivery
- Moneybird for invoicing and accounting
- Website hosting and technical service providers
- Email and website security providers
These parties receive only the information reasonably necessary for the relevant service and process personal data in accordance with applicable data protection requirements.
International Customers
Where personal data is transferred outside the European Economic Area (EEA), Avtosh-Dream will ensure that an appropriate legal mechanism or safeguard is used where required by the GDPR.
This may include an adequacy decision by the European Commission or appropriate contractual safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
Contact
For questions about this Privacy Policy, your personal data or the exercise of your privacy rights, please contact:
Avtosh-Dream
Van Roggenstraat 1
7011AA Gaanderen
The Netherlands
Email: contact@avtosh-dream.com